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Step 1 -- move all product help into docs/help folders. Next, will update corresponding scripts. Relates-to: #12347
59 lines
1.9 KiB
Markdown
59 lines
1.9 KiB
Markdown
---
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title: Keyman Configuration - Support Tab
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---
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The Support tab of Keyman Configuration displays Keyman version
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information and support tools. You can use the Support tab to send a
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support request, check Windows language settings, check for updates, and
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view Keyman version information.
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## Opening the Support Tab
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To open the Support tab of Keyman Configuration:
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1. Click on the Keyman icon , on the
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Windows Taskbar near the clock.
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2. From the Keyman menu, select Configuration....
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3. Select the Support tab.
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**Tip:**
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Keyman Configuration opens in the same tab you last closed it in.
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## Collecting Diagnostic Information
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You can collect diagnostic information about Keyman by clicking the
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\'Diagnostics\' link under the \'Useful Links\' section. The support
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diagnostic will collect critical diagnostic information from your
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computer and generate a report.
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## Checking for Updates
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To check for Keyman updates, from the Support tab of Keyman
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Configuration click the \'Check for Updates\' link. You can also
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download and install Keyman again from the Keyman website.
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## About Version Information
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You can view version details from the Support tab of Keyman
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Configuration. In the Support tab you will see a version
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number beneath the Keyman logo. This version number will show
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whether you are using a stable or pre-release version of Keyman
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and should be reported in its entirety if you are ever requesting
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help from the Keyman Community.
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## Accessing the Keyman Community
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[Keyman Community](https://community.software.sil.org/c/keyman)
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- Click the Open Keyman Community button. The forums will open in your
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internet browser. You will need to have internet access for this to
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open successfully.
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## Related Topics
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- [Keyman Configuration](../config/)
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- [How To - Download and Install Keyman](../../start/download-and-install-keyman)
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