spiegel-keyman/windows/docs/help/basic/config/support.md
Marc Durdin 1ec1f0e1e8 refactor(common): move help into common prod/docs/help folders
Step 1 -- move all product help into docs/help folders. Next, will
update corresponding scripts.

Relates-to: #12347
2024-09-16 06:13:46 +07:00

1.9 KiB

title
Keyman Configuration - Support Tab

The Support tab of Keyman Configuration displays Keyman version information and support tools. You can use the Support tab to send a support request, check Windows language settings, check for updates, and view Keyman version information.

Opening the Support Tab

To open the Support tab of Keyman Configuration:

  1. Click on the Keyman icon , on the Windows Taskbar near the clock.

  2. From the Keyman menu, select Configuration....

  3. Select the Support tab.

    Tip: Keyman Configuration opens in the same tab you last closed it in.

Collecting Diagnostic Information

You can collect diagnostic information about Keyman by clicking the 'Diagnostics' link under the 'Useful Links' section. The support diagnostic will collect critical diagnostic information from your computer and generate a report.

Checking for Updates

To check for Keyman updates, from the Support tab of Keyman Configuration click the 'Check for Updates' link. You can also download and install Keyman again from the Keyman website.

About Version Information

You can view version details from the Support tab of Keyman Configuration. In the Support tab you will see a version number beneath the Keyman logo. This version number will show whether you are using a stable or pre-release version of Keyman and should be reported in its entirety if you are ever requesting help from the Keyman Community.

Accessing the Keyman Community

Keyman Community

  • Click the Open Keyman Community button. The forums will open in your internet browser. You will need to have internet access for this to open successfully.